1) Information on the collection of personal data and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is VR Entertainment KLG, Dorfstrasse 22, 8902 Urdorf, Switzerland, E-Mail: vaito@vr-ent.world. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses an SSL or a third-party security system. TLS encryption. You can detect an encrypted connection by the string “https://” and the lock icon in your browser bar.

2) Data collection when visiting our website

If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our visited website
• Date and time at the time of access
• Amount of transmitted data in bytes
• Source/reference from which you came to the site
• Browser used
• Operating system used
• IP address used (if applicable: in anonymised form)

The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files afterwards if there are concrete indications of illegal use.

3) Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and make it possible to recognize your browser on your next visit (so-called persistent cookies). If cookies are set, these collect and process individual user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.

In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). Insofar as individual cookies used by us also process personal data, the processing takes place in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent granted or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and decide whether to accept them individually or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

• Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-mana ge-cookies
• Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
• Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
• Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
• Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

6) Use of customer data for direct marketing Subscription to our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Only your e-mail address is mandatory for sending the newsletter. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the newsletter in the future by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising via the newsletter.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person mentioned at the After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond that which is permitted by law and about which we inform you in this declaration.

7) Data processing for order processing

7.1 In order to process your order, we cooperate with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract execution, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, if this is necessary for payment processing. If payment service providers are used, we inform you about this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

7.2 Use of payment service providers (payment services)

• Paypal

In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “Purchase on account” or “Installment payment” via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “Purchase on account” or “Installment payment” via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency to credit agencies. The result of the credit check in relation to the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit rating information may include probability values (so-called score values). Insofar as score values are incorporated into the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, but is not limited to, address data. For further information on data protection, including information on the information agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You may object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data insofar as this is necessary for the processing of payments in accordance with the contract.

8) Use of Social Media: Videos

• Use of YouTube videos

This website uses the Youtube embedding function to display and play videos of the provider "Youtube",
owned by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

The extended data protection mode is used, which, according to the provider, initiates the storage of user information only when the video(s) is played. If the playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from “Youtube”, these are used, among other things, to collect video statistics, to improve user-friendliness and to prevent abusive behaviour. If you're signed in to Google, your data is assigned directly to your account when you click on a video. If you do not wish to be associated with your YouTube profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place in particular in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interests in the display of personalized advertising, market research and/or needs-based design of its website. You have a right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. As part of the use of Youtube, personal data may also be transmitted to the servers of Google LLC. coming to the United States. Irrespective of a playback of the embedded videos, a connection to the Google network is established every time this website is accessed, which may trigger further data processing operations without our influence.

Further information on data protection at "Youtube" can be found in the Youtube Terms of Use at https://www.youtube.com/static?template=terms as well as in the privacy policy of Google at https://www.google.de/intl/de/policies/privacy.

To the extent legally required, we have your consent to the above-mentioned processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the “Cookie Consent Tool” provided on the website.

9) Online marketing

• Google AdSense

This website uses Google AdSense, a web advertising service Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and that enable an analysis of your use of the website. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected and evaluated.

The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the servers of Google LLC. coming to the United States.

Google uses the information obtained in this way to carry out an evaluation of your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other data held by Google. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.

Details of the processing initiated by Google AdSense and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

The described processing of data takes place in accordance with Art. 6 para. 1 lit. f GDPR for the purpose of targeted advertising of the user by advertisers whose ads are displayed on this website based on the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalised third-party advertising content for a fee.

You can find further information on Google's privacy policy at the following Internet address: https://www.google.de/policies/privacy/

You can permanently disable cookies for advertising preferences by setting your browser software to prevent them, or you can download and install the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that you may not be able to use certain features of this website, or only to a limited extent, if you have deactivated the use of cookies.

To the extent legally required, we have your consent to the above-mentioned processing of your data in accordance with Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-described option to object.

10) Web analysis services

• Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses so-called “cookies”, which are text files that are stored on your computer.

device and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server and stored there, in this case it may also be transmitted to the servers of Google LLC. coming to the United States.

This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp()”, which ensures anonymization of the IP address by shortening it and excludes direct personal identification. As a result of the extension, your IP address will be abbreviated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC. server in the USA and truncated there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with other services related to website and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics is not merged with other Google data. Google Analytics also makes it possible to compile statistics with statements about the age, gender and interests of website visitors based on an analysis of interest-based advertising and with reference to third-party information via a special function, the so-called “demographic characteristics”. This allows the definition and differentiation of user groups of the website for the purpose of target group-optimized targeting of marketing measures. However, data sets collected through the ‘demographic characteristics’ cannot be attributed to a specific person.

Details on the processing initiated by Google Analytics and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All the processing described above, in particular the setting of Google Analytics cookies to read out information on the terminal device used, will only be carried out if you inform us in accordance with Art. 6 para. 1 lit. a GDPR have given your explicit consent to this. Without this consent, Google Analytics will not be used during your visit.

You may revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to disclose it to third parties.

For the transfer of data from the EU to the USA, Google relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA. Further information on Google (Universal) Analytics can be found here:

https://policies.google.com/privacy?hl=de&gl=de

11) Tools and other

11.1 Google Customer Reviews (formerly Google Certified Reseller Program)

We work with Google as part of the “Google Customer Reviews” programme. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program allows us to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to participate in an email survey from Google. If you give your consent pursuant to Art. 6 para. 1 lit. a GDPR, we will transmit your e-mail address to Google. You will receive an email from Google Customer Reviews asking you to rate your shopping experience on our site. Your review is then aggregated with our other reviews and displayed in our Google Customer Reviews logo and in our Merchant Center dashboard. Your rating will also be used for Google Seller Reviews. In the context of the use of Google Customer Reviews, it may also result in a transmission of personal data to the servers of Google LLC. coming to the United States.

You may revoke your consent at any time by sending a message to the data controller or to Google.

Further information on data protection at Google in connection with the Google Customer Reviews program can be found at the following link:

https://support.google.com/merchants/answer/7188525?hl=de

You can read more about the privacy of Google Seller Reviews at this link:

https://support.google.com/google-ads/answer/2375474

12) Rights of the data subject

12.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:

• Right to information pursuant to Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint in the event of an objection. authority, the origin of your data, if not collected by us from you, the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed of the safeguards in accordance with Art. 46 GDPR for the transfer of your data to third countries;

• Right to rectification according to Art. 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;

• Right to erasure pursuant to Art. 17 GDPR: You have the right to have your personal data deleted if the conditions of Art. 17 para. 1 GDPR. However, this right shall not apply, in particular, where processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

• Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request restriction of processing of your personal data as long as the accuracy of your data contested by you is verified, if you object to the erasure of your data due to unlawful data processing and instead request restriction of processing of your data if you need your data for the establishment, exercise or defence of legal claims after we no longer need it after the purpose has been fulfilled, or if have filed an objection on grounds relating to your particular situation, as long as it is not yet clear whether our legitimate grounds prevail;

• Right to information pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients.

• Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller, insofar as this is technically feasible;

• Right to revoke granted consents pursuant to Art. 7 para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation;

• Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you infringes the GDPR, you have – without prejudice to any other administrative or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.

12.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

13) Duration of storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – if applicable – additionally on the basis of the respective statutory retention period (e.g. commercial and tax retention periods).